TEL: 0845
299 7203 OR MOBILE 07733 198 744
RETURNS POLICY
THE POLICY/PRICES ON THIS WEBSITE
MAY CHANGE WITHOUT NOTICE!
WE SPECIAL ORDER YOUR DRESS/SHOES/ACCESSORIES IN THE SIZE
AND COLOUR YOU CHOOSE - ALMOST EVERY SPECIAL OCCASION RETAIL STORE HAS A NO REFUND/RETURN/EXCHANGE POLICY - WE ARE DIFFERENT
BECAUSE WE ACCEPT RETURNS FOR FULL REFUND/EXCHANGE. YOU CAN ALSO GET A FULL REFUND IF WE ARE NOT ABLE TO MEET UP WITH YOUR
WEAR DATE. OR THE ITEM IS SOLD OUT AND YOU DO NOT HAVE ANY ALTERNATIVE CHOICE SO PLEASE ORDER WELL ON TIME! (RUSH ORDERS CAN
BE PLACED)!
WE ARE HAPPY TO ACCEPT ANY ITEM FOR EXCHANGE/FULL REFUND, AS LONG AS THE ITEM IS RETURNED
WITHINN 7 DAYS IN ITS ORIGINAL CONDITION WITHOUT ANY SMELL OF PERFUME, SMOKE, WRINKLE, DRY-CLEANED, ANY SEQUINS MISSING ETC.
THE TAGS AND LABELS MUST BE INTACT!
THERE WILL NOT BE ANY CHARGE FOR RE-STOCKING THE ITEM RETURNED. CUSTOMERS ARE RESPONSIBLE
FOR FREIGHT CHARGED ON RETURNED ITEMS. YOU CAN REQUEST FOR EXCHANGE AT ANYTIME THERE IS NO TIME LIMIT. YOU MUST CONTACT
US BEFORE YOU RETURN AN ITEM FOR AN AUTHORISATION NUMBER, THIS MUST BE PLACED ON THE OUTSIDE OF ANY RETURNED ITEM PACKAGING.
YOU MUST NOTIFY US WITHIN 24HRS OF YOUR INTENTION TO RETURN AN ITEM, AND THEN RETURN THE ITEM WITHIN 7 DAYS, OTHERWISE THE
ITEM WILL BE CONSIDERED SOLD!
WHEN RETURNING AN ITEM, PLEASE USE A SHIPPING SERVICE THAT CAN TRACK YOUR PACKAGE AND
INSURE IT. IF THE SHIPMENT IS LOST BFORE ARRIVAL TO US, WE WIL NOT BE RESPONSIBLE AND EXCHANGE WILL NOT BE ALLOWED.
EXCHANGE IS DONE INSTANTLY AS LONG AS THE ITEM IS IN STOCK!
TO AVOID RETURNS WE DO URGE CUSTOMERS TO SEND
IN THEIR MEASUREMENTS TO US (IE BUST, WAIST AND HIPS MEASUREMENTS) AND WE WILL BE ABLE TO TELL YOU THE RIGHT SIZE TO ORDER!
ALSO LET US KNOW YOUR WEAR DATE, THIS IS VERY IMPORTANT!
.
PLEASE MEASURE
CAREFULLY TO AVOID RETURNS (MEASUREMENTS ARE EASY TO DO) MEASURE YOUR BUST, WAIST AND HIP, WE WILL THEN BE ABLE TO TELL YOU
THE RIGHT SIZE TO ORDER. LOOK FOR A TAPE MEASURE, OR VISIT AN ALTERATION SHOP OR SOME DRY CLEANERS THAT DO ALTERATION TO HELP
YOU WITH THE BUST, WAIST AND HIP MEASUREMENTS OR VISIT US TO TAKE YOUR MEASUREMENTS. ALTERNATIVELY, AFTER GETTING YOUR MEASUREMENTS,
PLEASE USE THE SIZE CHART ACCORDING TO BRAND TO AID YOU.
PAYMENT BY NOCHEX:
PLEASE
BE INFORMED THAT THE TRANSACTION WILL SHOW ON YOUR STATEMENT AS "NOCHEX" AND NOT "LINK BOUTIQUE".
PRIVACY POLICY
Your information is never given out to any 3rd party
except for delivery purposes (Fedex, UPs, Royalmail etc - shipping address and telephone number are required for the delivery
of your order). Emails addresses and personal information ie address and telephone number are solely for our use only
to contact you or update you about your order or about our website.
Periodically
we sent out emails to update you on latest or discontinued products - we use the information supplied by you volutarily via
email or other direct contact with you and only use it for our own purpose. We do not rent, sell or share your information.
Cancellation
If you
would like to cancel an order after the order is placed you must do so within 24 hours. You are required to send an e-mail
stating that you want to cancel your order. After the 24 hours all orders are sent to the processing warehouse and can not
be cancelled. If a delivery is refused by the customer a 35% restocking fee will be taken from your refund for refused packages.
Availability of Goods
Some items
on our website are subject to availability and are not guaranteed to be in stock when your order is placed. The time
frame is clearly indicated on every page on the website If by chance an item is not in stock when you place your order
you will be notified by e-mail ASAP and you will have the opportunity to have a special order. If you just want to see if
the item is available without actually purchasing, we ask that you send us a e-mail to sales@linkboutique.co.uk Alternatively, go ahead and place your order for the dress you want. If it is not available, we will notify you when
the dress will be available, if you decide to accept the new delivery date, we will then go ahead and place the order for
you. If you do not wish to accept the new date, we will then refund you fully or you may choose anotherstyle
that is available.
ALL GARMENTS WILL HAVE AN EASE IN THE BUST, WAIST, AND HIP MEASUREMENTS. ALL MEASUREMENTS
REPRESENT BODY MEASUREMENTS, NOT THE FINISHED GARMENT .
Landa Designs dresses including
the bridal, pageant, bridesmaids, cire etc are by order only, so you are guaranteed to have your order, bearing in mind your
wear date. These dresses are always in stock by order only. Some are available for immediate delivery, always
enquire, if you can, prior to ordering. Garments will have an ease in the bust, waist, and hip measurements. On rare occasions,
due to avialbility, it may be necessary to sbustitute similar fabric, lace, or trim on specific styles. When relapcing materials
it is Landa's policy to use equal or better quality goods.
Precious
Formals dresses are ready to wear, so most of the styles are ready for immediate delivery if in stock, otherwise
can be ordered and take upto 6 weeks.
Caviar dresses are already made also, and most
styles are ready for immediate delivery, we will notify you if a style is out of stock.
The Milano,
Elite champagne, Donna Vinci suits and other suits are already made and are available for immediate delivery if in
stock.
The Touch Ups shoes are always in stock.
Often, with certain popular styles, sizes, or colors,
there may be delays in shipping of between 1-10 weeks. This is why the wear date is so important. Please notify us of your wear date via email or by phone.
Dresses that are in stock are delivered within 7 days.
International
Shipping
We do ship worldwide. After an order is placed on our website
for an international customer, we will calculate shipping price and then either telephone you or email you (please provide
a telephone number and email address) with the shpping charges and then charge your card for the shipping charges, as we cannot
guarantee how much shipping will cost, until it is calculated. You can also pay us via Western Union
email us for details to use. or via www.nochex.com OR MONEYBOOKERS which is accepted for international payments via our website It is very easy to use and very secured. Import
Duty/taxes charges in your county are your responsibility.
FOREIGN/NIGERIAN
CUSTOMERS - You may credit our bank account in Nigeria, and pay by bank rate, do email us for our bank account
details, once the funds are cleared into our account, we will despatch your order via DHL, please provide a telephone number
and email address.
USA CUSTOMERS - We have different
price for USA so do send us an email, and we will send you a link via Paypal or Nochex to enable you to pay for your
order. Group Orders
We give discounts for orders over 4 pcs. We also have choirs/bridal discount
packages too. On checkout, the computer will calculate the discount for you.
If you just
want to see if the item is available without actually purchasing, we ask that you send us an e-mail to sales@linkboutique.co.uk or telephone: 0845 299 7203, or Mobile: 07733 198 744
SHOP/SHOWROOM
WE
DO NOT HAVE A SHOP, ALL SALES ARE DONE VIA THIS WEBSITE.
CATALOGUES:We do not
currently have a printed catalogue to distribute. Our entire inventory is on our website. We do not print catalogues to keep
our overhead as low as possible so that we can bring you the lowest price. we only have catalogues for viewing purposes only.
How
Safe is your ordering.Our payment gateway is fully functional, but some items on the site are still being updated with
the add to basket. Most items are available to order, just send us an email, and we will immediately make the link available.
We only
use the most current and up to date security encrypted software to ensure our customers privacy. We have a security certificate
and we guarantee that all of your information is secure when ordering. When you get to the Checkout page on our website you
will notice on the bottom right hand corner of your browser there should be a padlock, that shows that the site is secure.
Also at the top of the browser where the website address is, you will see the beginning of the web address will begin with
https:// instead of http:// and that ensures the security of the website. We use Paypal,
Secpay and Barclays Bank via Romanpay for our payment processing and Roman Cart supports our shopping basket. You
can also do bank transfer, full details are on the checkout of our website. The three organisation is fully Regulated.
Ordering by Phone
We do accept phone orders, for your
added security if you do not feel comfortable ordering online you can call us on and mobile 07733 198 744 and we will
take your order by phone and charge your credit/debit card accordingly. Website orders are guaranteed safe and
are much faster! Goods will not be put on hold while waiting for payment to be received by mail, it is best to order
over the internet to ensure the item you want is in stock when the payment goes through.
Shipping
We use UPS/Royalmail/Parcelforce/Fedex/DHLfor our shipping and it is trackable
online.We do ship internationally, you will receive a seperate email with shipping costs after we have received your order,
after payment of your shipping costs, the goods will then be delivered to you. For customers in other parts of the world
who do not have credit card facilities, please send us an email with your order, we will give you our bank account details
in Africa to credit the account, once the funds are cleared, then your goods will be delivered to you. For orders within
UK, shipping is calculated at check out. For Europe, USA will need to calculate shipping when your order is ready to be shipped.
It all divers from country to country. You are entirely responsible for any customs charges in your country the goods
incur, we do not have power over this.
Processing of Orders
Orders generally takes 4-14 business days to be processed and shipped out and in rare cases could take up to 2 -
10weeks at most to process. Since the merchandise is coming from a shipping facility it all depends when they process the
orders. So please allow at the most 7-14 business days for your order. You can always e-mail us to know the status of your
shipping. Shipping is calculated at checkout.
MEN
The men shoes have a processing time of 30 days to be precise, although some are ready to deliver within 10 days.
Jewellery
Are usuallly despatched within 1 week.
Ladies Shoes
The Touch Ups Shoes are usually despatched within 10 days if available. But the other shoes have a processing
time of 20 days, if available will be despatched immediately.
Bags
The leather/skin bags have a processing time of 20-30 days as they are made to a standard. Some of the leather/skin
are available for immediate delivery, please contact us. All other bags ie Swarovski bags are delivered within 7 days.
Our Great lines of Handbags and Accessories are all accented in Swarovski Austrian Crystal, many come with
a logo dust bag and custom box with certificates of authenticity.
Always
have your wear date in mind when ordering! THANKS FOR YOUR TIME AND GOD BLESS!
Thanks for visiting our website!